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Strategy
Based on innumerable insights and studies of over 55000 organisations - The Fifth Quadrant Strategy Mastermind transforms through five critical phases - the quadrant for creating tomorrow and charting a course for the future.
CUSTOMER
The Outside-In Perspective: The focal point for an organisation has to be the activities in the marketplace and not the discussions in the boardroom.
The question to ask yourself is:
DOES YOUR CUSTOMER STRATEGY AND YOUR BUSINESS STRATEGY WORK TOGETHER?
What is your level of integration with your customers?
How are they involved in measuring your results?
How do your relationships fit together with the business plans?
Are your resources adequately invested in relationships?
INNOVATION
The four most important words in any company - WHAT DO YOU THINK!
Without the will to take risks and venture into unexplored territories, a 21st century organisation will find it almost impossible to even survive. Business and Innovation are synonymous. A business cannot survive without it. This phase explores four basic questions about innovation:
What do you need to abandon to create space for innovation?
Do you have a system to seek opportunities?
Do you have a process to converts ideas into solutions?
Does your innovation strategy work with your business strategy?
COLLABORATION
To give customers what they need - we need to follow two rules. you must do ONLY what you do best, that is play your strengths; and second, to met the full range of customer needs beyond your strongest capabilities, you must collaborate with other players, who can complement your strengths with what they do best.
The basic question this phase puts to you is -
WHAT IS YOUR STRATEGY FOR COLLABORATION AND WHAT ARE IT'S GOALS?
What are the shortcomings of a traditional business model?
What are the needs that it leaves unfulfilled?
What is the prize a collaborative business model could deliver?
How should the collaboration be structured?
What organizations are best at fulfilling secondary needs of your customers?
Can you manage down the risk that the partnership will backfire?
PEOPLE & KNOWLEDGE
We usually think of business strategy as some sort of positional marketing statement; doubtless that's part of it - BUT the number one strategic strength is EXCELLENCE IN EXECUTION.
THEREFORE - what differentiates organizations is whether they can make common people perform uncommon tasks?
Given this dynamic, it is imperative to ask five questions?
Who are the right people for your organization?Are you providing your people with the means to achieve their maximum effectiveness and contribute to the organization's success?Do your structure and processes institutionalize respect for people?Is knowledge and acquiring knowledge a part of your doing business?What is your strategy for investing in people and knowledge?
I WOULD LIKE TO KNOW MORE ABOUT CREATING STRATEGY FOCUSSED ORGANIZATIONS.
