
Fundamental concepts to use in every negotiation
How to plan and prepare for a negotiation
Understanding how expectations impact a negotiation\
Integrative Negotiations
Why integrative (value based) agreements
How to build trust and develop relationships
Uncovering the other party’s interests: how to ask and not ask questions
Avoiding communication irritators
Building long-term relationships with the other party
How to identify and diffuse gambits (dirty tactics such as good cop/bad cop)
Integrative Negotiations in practice.
How to manage a multi-issue negotiation
Skills of effective negotiators
How to create value
Post settlement settlements
How and when to present a proposal and counter-proposal
Blake and Mouton Conflict Instrument
Understanding and utilizing your negotiation style
Working with those who have a different style
Negotiating In The Real World
Blind Spots and strategies of Influence
Gambits in negotiation
Tactics and counter tactics of negotiation
Power - Understanding and gaining it.
Dealing with irrationality, anger, threats, distrust, and ego
Leverage: What It Is and How To Use It
Using Agents/Attorneys Effectively
The Importance of Relationships in Building Negotiations
Transforming Competition Into Cooperation
Personality, Strengths, and Weaknesses in Negotiations
Culture, Perception, and International Transactions
Dealing With Emotional and Irrational Situations

